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RenWeb
Frequently Asked Questions
What is RenWeb?
A web based
program that brings the parent and the school together
in one unified system allowing parents to access grades,
homework and other school info in one convenient place.
How do I sign up?
If you are a
parent/guardian of an enrolled student, you can sign up
through the RenWeb link on the Pillow Academy’s
website:
www.PillowAcademy.com
Note: Your email address must be entered into the RenWeb
database before signing up.
I submitted my name and
email address to school, but my email address does not
seem to be working, what do I do?
Email your name, phone number and email address directly
to Jane Hart Hargett,
jhhargett@mailpa.com
with a short message that your email address for login
does not seem to work. She will verify your email
address and get back with you.
What is the school ID for Pillow Academy?
PA-MS
(make
sure there are no spaces)
I received 1st time login
instructions and tried to get my password. I saw the
message which said, "Your new password has been emailed
to you.," but I never received a password. What do I do?
The email sent to you containing your password was
probably blocked by a SPAM filter or ended up in your
junk mail folder. Please check in your Junk-Mail. If
you are still having problems, email address directly to
Jane Hart Hargett at
jhhargett@mailpa.com
with a short message that
you did not receive your password.
What do I do if I forget my
RenWeb password?
Click on the Forgot Parent Pswd button at the bottom of
the login screen.
Can I
change my password?
Yes. After your first login to RenWeb click on
the Change Password link.
How can my password change, if I
did not change it?
Remember, anyone who has your email address and RenWeb
password has the ability to change the password.
Are students in Grades 6-12 able
to have their own individual RenWeb account?
Absolutely. Any student that would like a separate
RenWeb account must complete a form in Mrs. Hargett's
office. Each student will then be given complete
instructions to log-in.
What
is required to connect to the RenWeb?
A computer with a connection to the
internet;
An email address must be supplied to the school;
Internet Explorer 5.0+, Netscape 4.7+, Safari 1.2+ (i.e.
- A web browser capable of 128-bit encryption)
Who else can see my family
demographic information?
Only persons in
your own family or employed staff members at Pillow
Academy.
How often can I expect to
see attendance updated?
Grades K-5: Attendance is recorded each morning
during homeroom by the teacher for grades K-5 and is
updated daily by the office.
Grades 6-12: Attendance is
recorded for each period (up to 7 periods per day) and
is updated daily by the office if necessary. Pillow
utilizes different attendance codes which correlate with
present/absent information for each student.
Do all
teachers post grade information to the RenWeb server?
All teachers post
assignments and grades to RenWeb at different times. If
you see grades in RenWeb for some teachers but not
others, this is a normal function of the way teachers
assign and post grades. The number and frequency of
assignments varies in each course and by each teacher.
How often can I expect
grades to be updated?
Teachers need time to grade
assignments, projects, essays, and tests. Each day
teachers are expected to have new material and lesson
plans ready for class. Coaching, club sponsorship, and
family commitments can also affect turnaround time, as
well as a teacher’s student load. Essays and research
papers take longer to grade than a quiz. With that in
mind, please be patient as it does take time to grade
and post assignments. All teachers do their best to
grade their students' work and communicate their
progress in a timely manner.
Do all teachers use the
same grading system?
No. Each teacher has his/her own grading system. Some
teachers work on a straight points system while others
weight the scores according to assignment categories
(Homework, Tests, etc.). Some grades are given for class
participation while others do not. Some teachers
will not accept late work and some will with point
deductions. Our teachers inform all of their students at
the beginning of the course of their expectations and
grading scheme for the year. It is very important for
parents to read the grading information contained in the
class syllabus.
What should
I do when a concern arises about a score or grade that
appears in RenWeb?
-Talk
with your child first. Ask him/her what the situation is
surrounding his/her grade(s).
-Review the course grading system of the teacher. This
may answer the question of why the student has received
the grade or explain how the assignments add up to the
current average.
-Check to see if there is an assignment description. In
the Homework Summary page if the assignment is listed in
blue, you can click on the link for more detailed
information. This may help to clarify what was involved
or expected for a particular assignment.
-Check the date of the assignment. An assignment handed
in late may receive deductions from its score.
-In trying to verify a class be sure to check if there
are any missing or late assignments that could be
affecting the overall grade average.
-If a discrepancy is found please send one email to the
attention of the teacher. teachers are all working
together to achieve the highest level of consistency and
accuracy possible.
Other RenWeb
links:
RenWeb General Information
RenWeb - First Time Users
RenWeb - Returning Parents
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